Shipping Policy

At Tannus UK, we aim to process and dispatch orders as quickly as possible. All orders are carefully packed to ensure they arrive safely.

UK Delivery

We offer standard delivery throughout the UK.

• Standard delivery: £4.49
  

Ireland Delivery

We offer delivery to Ireland.

• Standard delivery: £9.99

Please note that delivery times may vary depending on your location and courier service.

Order Processing

Orders are processed as quickly as possible following receipt of payment.

Once your order has been dispatched, you will receive confirmation that your order is on its way.

Orders containing products that are temporarily out of stock may take longer to dispatch. If there is a significant delay with your order, we will contact you where appropriate.

Delivery Times

Delivery times are estimates and may vary depending on your location, the products ordered and courier services.

Occasionally, deliveries may be delayed due to circumstances outside our control, including courier delays, adverse weather, peak trading periods or other unforeseen circumstances.

If your order has not arrived within a reasonable timeframe, please contact us and we will be happy to assist.

Damaged or Incorrect Deliveries

Please check your order as soon as it arrives.

If your parcel or its contents have been damaged during transit, please contact us as soon as possible. Where possible, please retain the original packaging and provide photographs of the damaged parcel and products.

If you have received an incorrect item, please contact us before returning the product so that we can advise you on the next steps.

Delivery Address

Please ensure that your delivery address is correct before completing your order.

If you need to amend your delivery address after placing an order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.

International Delivery

If you are outside the UK or Ireland and would like to purchase Tannus products, please contact us for information about availability and delivery options.

Contact Us

If you have any questions about delivery or your order, please contact us:

Email: sales@tannus.co.uk
Telephone: 01200 400630

This Shipping Policy should be read alongside our Returns Policy and Terms of Sale.